Shipping of items within Malaysia are via Pos Laju. Your order will usually arrive in 2-3 working days.
Shipping rates are as follows:
Within Peninsular Malaysia
First 1kg: RM5.00; 1kg - 5kg: RM10.00
To Sarawak
First 1kg: RM8.00; 1kg - 5kg: RM35.00
To Sabah
First 1kg: RM9.00; 1kg - 5kg: RM35.00
We are currently only shipping internationally to Singapore. There are two shipping methods to choose from, ie, Pos Laju or FedEx, which you do at checkout. Delivery time when shipping by FedEx will typically take 2-3 days and are charged at a flat rate of RM15.00 per item. Delivery time if shipped by Pos Laju takes 5-10 working days and will be charged at a flat rate of RM10.00 per item.
International shipping
For orders to be shipped to all other countries, please contact us for a shipping quote. We can arrange international shipping via our preferred courier company, FedEx for reliable and timely delivery to our customers. Delivery time will vary from 2-3 days depending on your location. We will revert by email on the shipping rates to your chosen destination, which will be dependent on the total weight of the order.
Please be aware that all goods that are delivered out of Malaysia may incur additional taxes as assessed by the customs of the destination country. These additional costs and fees are not covered under the shipping fee we assess to fill your order, and it is the customer's responsibility to pay these fees to receive their shipment.
Shipments that are refused with FedEx upon delivery will be considered abandoned orders and will not be returned to our location for a refund.
All of our international packages are processed and invoiced with the same format of documentation and exceptions cannot be made.
Each destination country has different customs requirements for shipments and the format of our invoice may on occasion not clear customs requirements for every country. If this problem occurs with your shipment, we will not refund this order back to your payment method and this package will either be returned back to us or abandoned at FedEx.
